Last Updated: 19-09-2025

Welcome to RM Sampoorna (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our website https://rmsampoorna.com and our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide:
  • Name, email address, phone number, billing/shipping address when placing orders.
  • Payment information (processed securely through Razorpay).
  • Messages or inquiries submitted via forms, email, or phone.
• Automatically Collected Information:
  • IP address, browser type, device details.
  • Website usage data (pages visited, time spent, etc.).
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for:

• Processing and fulfilling orders.
• Communicating order status, shipping updates, and customer support.
• Managing payments securely via Razorpay.
• Improving website experience, services, and product offerings.
• Sending promotional messages (if you have opted in).
• Ensuring fraud prevention, safety, and legal compliance.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Payment Processor: Razorpay (for secure transactions).
• Delivery Partners: For shipping and logistics.
• Legal Authorities: If required by law or to protect our rights.

4. Data Retention

We retain your information only as long as necessary to:

• Fulfill orders and provide services.
• Comply with legal, tax, and accounting requirements.
• Support after-sales queries and customer service.

5. Security

We implement reasonable security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are open to all ages. We do not knowingly collect sensitive information from minors without consent from parents/guardians.

7. Your Rights

You may:

• Request access to your personal data.
• Request corrections or updates.
• Request deletion of your personal information (subject to legal requirements).
• Opt-out of promotional communications at any time.

To exercise your rights, contact us at rmsampoorna@gmail.com.

8. Cookies & Tracking

We use cookies to:

• Improve website performance.
• Remember user preferences.
• Track analytics.

You can disable cookies in your browser, but some features may not function properly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your data, please contact us:

RM Sampoorna
Sri Venkateswara Nilaya, 29/A, 1st Cross, Opp. Elite Apartment, Vinayaka Layout, Ayyappa Nagar, Krishnarajapuram,
Bengaluru, Karnataka – 560036
📧 Email: rmsampoorna@gmail.com
📞 Phone: +91 99011 49092